These terms describe use of Urban Beauty Lounge (UBL) customer communications, including WhatsApp messaging handled by CELINE.
By contacting UBL through WhatsApp or another channel, you ask us to respond to your enquiry. Appointment requests are requests only and are not confirmed until UBL confirms them. Service availability, prices and offers may change; the details confirmed by UBL at the time of booking apply.
Please provide accurate information and do not send unlawful, abusive, fraudulent or harmful content. Do not use UBL communication channels to attempt unauthorised access or disrupt services.
CELINE may assist with routine enquiries and appointment intake. Automated responses can be incomplete or mistaken; contact UBL staff for confirmation of bookings, prices, availability or any important matter.
Personal information is handled as described in the UBL Privacy Policy. You can request deletion or correction, or ask to stop non-essential WhatsApp messages, by emailing ublbangalore@gmail.com.
Messaging channels may occasionally be unavailable or delayed. UBL may update these terms as its services change. Applicable law governs these terms.
Urban Beauty Lounge, Sarjapur Main Road, Sompura Gate, Bengaluru, India. Email: ublbangalore@gmail.com.
Last updated: 21 October 2026